Terms of Service

Last Updated: November 15, 2023

1. Introduction

Welcome to TurkishCoach ("Company", "we", "our", "us"). These Terms of Service ("Terms", "Terms of Service") govern your use of our website located at turkishcoach.com (the "Service") operated by TurkishCoach.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages. Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). You acknowledge that you have read and understood the Agreements, and agree to be bound by them.

If you do not agree with (or cannot comply with) the Agreements, then you may not use the Service, but please let us know by emailing at [email protected] so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use the Service.

2. Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing [email protected].

3. Coaching Services

Our coaching services are intended for professional business development purposes only. By engaging our services, you acknowledge that:

  • Coaching results vary between individuals and are dependent on multiple factors including your active participation
  • Our coaches provide guidance based on professional experience but do not guarantee specific business outcomes
  • You are responsible for implementing strategies discussed during coaching sessions
  • Coaching is not a substitute for professional legal, financial, or mental health advice

4. Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including your name, email, phone number, credit card information, billing address, and other information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ third-party services for facilitating payment and completing Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

5. Cancelation and Refund Policy

For coaching programs and packages:

  • Full refund is available within 7 days of initial purchase if no coaching sessions have been conducted
  • 50% refund is available if canceled after the first session but before the second session
  • No refunds are provided after the second coaching session has been conducted
  • All cancelation requests must be submitted in writing to [email protected]

For workshops and events:

  • Full refund available up to 14 days before the scheduled event
  • 50% refund available between 14 days and 7 days before the event
  • No refunds within 7 days of the event

6. Intellectual Property

The Service and its original content (excluding content provided by users), features and functionality are and will remain the exclusive property of TurkishCoach and its licensors. The Service is protected by copyright, trademark, and other laws of both Turkey and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of TurkishCoach.

Materials provided during coaching sessions, workshops, and other services are for your personal use only and may not be reproduced, distributed, or used for commercial purposes without our explicit written permission.

7. Confidentiality

We respect the confidentiality of all information shared during coaching sessions. However, you agree that your coach may discuss generalized, anonymized insights from your sessions for professional development and training purposes. If you share information that indicates potential harm to yourself or others, we reserve the right to break confidentiality as required by law.

As a client, you agree not to disclose proprietary coaching methodologies, materials, or business practices observed during your engagement with our services.

8. Prohibited Uses

You may use our Service only for lawful purposes and in accordance with the Terms. You agree not to use the Service:

  • In any way that violates any applicable national or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm or offend the Company or users of the Service or expose them to liability

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall TurkishCoach, its affiliates, agents, directors, employees, suppliers or licensors be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, that result from the use of, or inability to use, this service.

To the maximum extent permitted by applicable law, TurkishCoach assumes no liability or responsibility for any: (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; (iii) unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Turkey, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

12. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: [email protected]
  • Phone: +90 532 147 29 83
  • Address: Atatürk Cd. No:42, 34710 Kadıköy/İstanbul